Last updated: July 29, 2026
You can delete everything directly in Grainwork or send us a verified request without reinstalling the app. Uninstalling Grainwork by itself does not delete your account or data.
Open Grainwork and go to Settings → Delete account. If you use Grainwork anonymously, the same entry is labeled Delete my data. Review the deletion summary and confirm. This is the fastest path and normally removes your active first-party data immediately.
This page is Grainwork's external account-deletion path for people who no longer have the app. Email us from the address associated with your Grainwork sign-in. If you used Apple Hide My Email, send the request from the relay address Apple provided or include enough information for us to verify the account safely.
Request account deletionYou can also email [email protected] with the subject Grainwork account deletion request. We may ask for limited verification so one person cannot delete another person's account. We normally complete verified email requests within 30 days.
We do not keep an active training copy of your uploaded media under an anonymized or de-identified label.
A minimal account-identifier safety marker may remain for up to two hours to prevent an already-issued sign-in token from recreating deleted data. Encrypted disaster-recovery backups may contain a prior copy for up to 98 days; they are isolated from the live app. A one-way-hashed restore-suppression receipt remains for the same period so deleted data stays out of any restore.
Apple, Google, RevenueCat, PostHog, and Sentry may retain transaction, analytics, or diagnostic records under their own requirements. Email [email protected] if you want us to coordinate a provider-side privacy request. Aggregate service statistics that do not identify an account may remain.
Questions about deletion or your data can go to [email protected]. General product support is at [email protected].